Junior IT Support Technician

Описание роли

Join FxPro as a Junior IT Support Technician in Limassol, Cyprus, working on-site within a dynamic international team. You will be the primary point of contact for internal technical support, responsible for setting up and configuring user accounts, devices, and software. Daily tasks include diagnosing and resolving hardware and software malfunctions on Windows and MacOS workstations, managing Active Directory, Office 365, and Google Workspace environments, and ensuring applications remain secure and updated. You will collaborate with network engineers to troubleshoot connectivity issues, support telephony and IoT systems, and assist with access control and network infrastructure maintenance. Additionally, you will maintain accurate technical documentation and ensure all Jira support tickets are handled efficiently.

Уникальность вакансии

FxPro stands out by offering a full benefits package, including competitive salary, medical insurance, a provident fund, and 21 days of annual leave plus 10 sick days. Employees enjoy daily catered lunches, an on-site gym with a personal trainer, and a company discount card. The modern Limassol office features a shuttle bus service to various districts, ergonomic workstations, and a dedicated relaxation area. As part of a global company present in Cyprus, London, Dubai, and Nassau, you will gain exposure to best industry practices and cutting-edge financial technology, accessing continuous learning opportunities and professional growth paths.

О компании

FxPro is a leading online broker established in 2006, with a presence across Europe, the Middle East, and North America. The company provides award-winning trading platforms, delivers innovative solutions in Forex and CFD markets, and serves over 1.5 million registered clients worldwide. FxPro’s core values—integrity, excellence, and teamwork—are embedded in every aspect of its operations. The firm is regulated by top-tier financial authorities and invests heavily in secure IT infrastructure to ensure a reliable trading experience. Joining FxPro means being part of an organization committed to innovation, regulatory compliance, and customer-focused development.

Развитие и обучение

As a Junior IT Support Technician at FxPro, you will be enrolled in an onboarding program designed to accelerate your professional development. You will participate in workshops on network security, virtualization technologies, and best practices for IT service management according to ITIL standards. Mentorship from senior engineers will help you build expertise in system administration, active monitoring solutions, and incident response. Regular performance reviews and a defined career ladder will guide you from a junior role towards positions such as IT Systems Engineer or Network Administrator.

Перспективы роста

The role provides clear progression paths within the IT department, with opportunities to take ownership of critical infrastructure projects, lead small teams, or specialize in cybersecurity and cloud services. FxPro encourages internal mobility, enabling high-performing employees to explore roles across technology, operations, and project management in different locations worldwide.