Implementation & Support Engineer

Описание роли

Now we are looking for an Implementation & Support Engineer. As part of the team, you will be responsible for conducting product demonstrations and working closely with clients to understand their challenges and propose solutions using the platform. You will configure the platform to meet client needs, which may involve light coding in a scripting language based on Twig. Additionally, you will provide comprehensive client support through chat and email, assisting with new process adoption, and ensuring successful integration of the platform with clients’ CRM systems.

Уникальность вакансии

This role offers a competitive salary along with annual bonuses based on KPI. The position is fully remote, open to candidates based in the European time zone (excluding Russia and Belarus). The company provides an extensive onboarding program designed to help you integrate smoothly into the role. There’s also compensation for equipment after the probation period and unlimited opportunities for professional growth with potential transitions to Senior QA, Business Analyst, or Product Manager roles.

О компании

Lucky Hunter is committed to fostering a thoughtful and analytical mindset within its team. The company values technical backgrounds, ideally with experience in both technical roles and client-facing environments. Proficiency in English at a C1 level is required, with additional languages such as Spanish, French, or German being a significant advantage. A technical degree, some programming experience, and a keen interest in technical support, implementation, automation, and client interaction are highly valued.